Maintenance

Maintenance solution providers

Providers of IT Maintenance covering a range of services relevant to post-implementation support of IT and networking hardware and software, including:

  • Hardware replacement solutions
  • On-site support and troubleshooting
  • Warehousing and spare parts management

Depending on location, our Service Desk response with the following TTS (time to site) or TTR (time to resolve) and SLAs (service level agreements).

24x7x2 24x7x4 8x5x4 8x5xNBD Best Effort

Activities are always followed by our most experienced engineers

performance improvements

100% Successfull activities

Lest time spended on site

Less amount of reschedule

Less escalations

[ WHEN TIME IS IMPORTANT, LATIN IT ]

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